Please contact the pharmacy for a FACE TO FACE consultation competitive prices, contact us for further details.
Rosemary Street Pharmacy
Non-urgent advice: Welcome to Rosemary Street Pharmacy
Our friendly team can provide a full range of services including professional advice about your medicines, advice on minor illnesses and injuries and much more. We are not just a place to collect your prescribed medications we are here to help and advise and also offer:
Pharmacy First,
Hypertension case finding service,
Contraception service and emergency contraception (paid for),
Seasonal flu vaccination.
Ear Care Service
Our new EAR CARE SERVICE, MICROSUCTION (Private) is now available here at the pharmacy.
Cryotherapy
Our new CRYOTHERAPY SERVICE (Private) is now available here at the pharmacy.
This removes by freezing such as skin tags and warts
NHS APP
Download the NHS App or log in through the NHS website to access NHS services online.
Order your repeat prescription easily and quickly through the app
Pharmacy premises GPhC registration Number 1115749 Superintendent 2224596
COMPLAINTS PROCEDURE
We welcome feedback at any time, both positive and negative, we are here to help and always keen to improve our service.
But if you are unhappy with any aspect of our service we operate a complaints procedure as part of the NHS system for dealing with complaints.
Our complaints procedure is;
In the first instance please contact us either verbally or in writing to the manager within 12 months of an incident. Our contact details are on the contact us page.
We will then acknowledge receipt of your complaint within 3 working days and undertake an investigation and contact you again, this may be as a letter and/or an invitation to meet to discuss the complaint if the complainant wishes.
You also have a right to take your complaint if it has not been resolved to the local Integrated Care Board (ICB)
By post: NHS Nottingham and Nottinghamshire ICB
Sir John Robinson House, Sir John Robinson Way
Arnold
Nottingham, NG5 6DA
Or By email nnicb-nn.patientexperience@nhs.net
You may also seek independent advice from;
The parliamentary and health service ombudsman
(England and Wales)
The Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Tel: 0345 015 4033
Page last reviewed: 18 February 2026
Page created: 24 July 2025
Page created: 24 July 2025